Privacy Policy for Next Gen Warehousing
Effective Date: 2 December 2024
At Next Gen Warehousing (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website [https://nextgenwarehousing.com/], use our warehousing services, or interact with us in any other way. By using our website and services, you agree to the terms of this Privacy Policy.
This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect personal data in various ways when you visit our website, engage with our services, or communicate with us.
A. Personal Information You Provide
When you use our services or contact us, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Information: Company name, industry, business size, and any relevant information about your business needs for warehousing.
- Payment Information: When you make a purchase or payment, we may collect billing details, such as credit card information or bank details.
- Communications: Any messages or feedback you send to us via email, contact forms, or customer support channels.
B. Automatic Data Collection
We may automatically collect certain information when you visit our website or use our services, including:
- Cookies: Small text files that are stored on your device when you visit our website. These are used to enhance user experience, track site usage, and remember preferences. You can manage cookies through your browser settings.
- Usage Data: Information such as IP addresses, browser type, operating system, referral/exit pages, time spent on the site, and other technical data.
2. How We Use Your Information
We use your personal data for the following purposes:
- Providing Services: To manage your warehousing requests, process transactions, and deliver the services you request.
- Customer Communication: To respond to inquiries, provide customer support, and send necessary updates about your account or services.
- Marketing and Promotional Communications: To send promotional emails, newsletters, or offers related to our warehousing services, provided you have consented to receiving such communications.
- Improving Our Services: To analyze website usage, improve our services, and optimize the user experience.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing Personal Data
Under the GDPR, we rely on the following legal bases to process your personal data:
- Consent: When you opt in to receive marketing communications or submit forms on our website.
- Contractual Necessity: To fulfill our obligations under a contract with you or to take steps prior to entering into a contract (e.g., providing warehousing services).
- Legitimate Interests: We may process your personal data when necessary for our legitimate business interests, such as improving services, marketing, or preventing fraud.
- Legal Obligation: If we are required by law to process your data, such as complying with tax or regulatory requirements.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service Providers: We may share personal data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, website hosting providers, customer support).
- Legal Requirements: We may disclose your personal data if required by law, to comply with a legal process, or to protect the rights, property, or safety of Next Gen Warehousing, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. If you request the deletion of your data, we will remove it from our systems unless we have a legitimate reason to retain it, such as compliance with legal obligations.
6. Your Rights Under the GDPR
As a data subject, you have the following rights under the GDPR:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data in certain circumstances.
- Right to Restriction of Processing: You can request the restriction of processing your personal data under specific conditions.
- Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
- Right to Withdraw Consent: You can withdraw your consent to processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. Security of Your Data
We use technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you are located outside of the European Union (EU), please note that your personal data may be transferred to and processed in countries outside the EU. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, in accordance with GDPR requirements.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information on how we use cookies and how to manage your preferences, please review our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will have a new “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us:
- Email: [email protected]
- Address: 1 Winter street , Bloemfontein
By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Next Gen Warehousing with your personal information.